Why Choose RoomArt Store?
RoomArt Store is a leading brand in multi-purpose furniture, crafted by skilled designers. Guided by our principles of functionality, quality materials, and elegant simplicity, we bring our proven collection—trusted across Germany, the Netherlands, and Turkey—to a wider audience. Every piece maintains our high standards, delivering stylish and practical solutions for your home.
Kitchen Furniture
FAQ
Materials, Sustainability & Product Construction
What are Roomart products made from?
What are Roomart products made from?
Roomart products are made from 18 mm engineered wood panels with laminated or melamine faced finishes. The panels are manufactured to European E1 low-emission standards. We select the core material according to the product: MDF is used for most Roomart bathroom furniture, except the Ada and Leo collections, while dense, high-grade chipboard is used for our washing machine cabinets. This allows us to choose the material best suited to each product's size, use and handling requirements.
Are Roomart products made from sustainably sourced wood?
Are Roomart products made from sustainably sourced wood?
We are working with our supplier to confirm the certification status of the specific panels used in our products, and we will update this information as that is verified. Our panels meet European E1 low-emission requirements for formaldehyde emissions and indoor air quality.
What does E1 mean for Roomart products?
What does E1 mean for Roomart products?
E1 is a European classification relating to formaldehyde emissions from wood-based panels. Roomart uses panels manufactured to E1 low-emission standards, helping to ensure they meet recognised European requirements for indoor air emissions.
What's the difference between chipboard and MDF?
What's the difference between chipboard and MDF?
MDF and chipboard are both engineered wood panels, but they are made differently and have different characteristics. MDF is made from fine wood fibres compressed under heat and pressure, creating a smooth, dense and uniform panel. Chipboard is made from bonded wood particles and is generally lighter than MDF at the same thickness. Roomart uses MDF for most of its bathroom furniture because of its smooth, dense surface, while chipboard is used for our larger washing machine cabinets because its lower weight makes the flat-pack components easier to carry, manoeuvre and assemble.
Are Roomart cabinets suitable for bathrooms?
Are Roomart cabinets suitable for bathrooms?
Yes, Roomart bathroom furniture is designed for use in bathroom environments and uses panels with moisture and steam resistant properties. However, the furniture should not be exposed to standing water or prolonged direct water contact, and spills or splashes should be wiped away promptly.
Safety, Assembly & Care
Do Roomart products arrive assembled?
Do Roomart products arrive assembled?
No, Roomart products are supplied flat-packed and require assembly. Each pack includes the required fittings and an installation guide. The main connection system uses mini-fix fittings and dowels, and components are numbered to make identification and assembly easier. Basic tools, including a crosshead screwdriver, hammer and drill, are required.
Can I assemble a Roomart cabinet myself?
Can I assemble a Roomart cabinet myself?
Yes, Roomart cabinets are designed for home assembly and include numbered components, fittings and installation instructions. Basic DIY tools such as a crosshead screwdriver, hammer and drill are required. Larger products may be easier to assemble with two people.
Do I need to wall-mount my Roomart cabinet?
Do I need to wall-mount my Roomart cabinet?
Yes, all Roomart cabinets must be securely fixed to the wall using the supplied brackets and appropriate fixings. Wall fixing is required for safety and stability. Always follow the installation instructions supplied with your product and make sure the wall and fixings are suitable for the installation.
Can Roomart cabinets be fixed to any type of wall?
Can Roomart cabinets be fixed to any type of wall?
Roomart cabinets must be securely fixed to a suitable wall using appropriate fixings for the wall construction. The supplied fittings should be used where suitable, but different wall types may require different fixings. If you are unsure about the suitability of your wall or fixings, consult a qualified installer.
How do I clean a Roomart cabinet?
How do I clean a Roomart cabinet?
Roomart cabinets should be cleaned with a soft, dry or slightly damp cloth. Water or mild soapy water can be used when necessary. Wipe away excess moisture after cleaning and avoid abrasive cleaners, scouring pads or prolonged exposure to water.
Delivery & Installation
How long does Roomart delivery take?
How long does Roomart delivery take?
Mainland UK delivery typically takes 2–6 working days from dispatch, following 1–2 working days of order processing. Deliveries to the Scottish Highlands and Islands, Northern Ireland, the Channel Islands and the Isle of Man, typically take 3–7 working days from dispatch. Roomart sends a dispatch confirmation email with tracking information once your order leaves the warehouse.
Is Roomart delivery free?
Is Roomart delivery free?
Yes, orders placed directly through roomartstore.co.uk are delivered free across the UK, with one exception: Northern Ireland orders below £600 incur a £55 delivery charge. Orders of £600 or more to Northern Ireland are delivered free. Delivery charges on third-party marketplaces may differ from Roomart's direct website.
Does Roomart deliver to Northern Ireland?
Does Roomart deliver to Northern Ireland?
Yes, Roomart delivers to Northern Ireland. Orders below £600 incur a £55 delivery charge, while orders of £600 or more are delivered free. Delivery typically takes 3–7 working days from dispatch, following 1–2 working days of order processing.
Does Roomart deliver to the Scottish Highlands and Islands?
Does Roomart deliver to the Scottish Highlands and Islands?
Yes, Roomart delivers to the Scottish Highlands and Islands. Delivery typically takes 3–7 working days from dispatch, following 1–2 working days of order processing.
How are large or pallet orders delivered?
How are large or pallet orders delivered?
Large or pallet orders are delivered kerbside using a tail-lift and manual pallet truck where suitable. Drivers cannot carry goods inside the property or beyond the kerbside or suitable hardstanding. An adult aged 18 or over must be available to receive and sign for the delivery. If access to your property is restricted, please tell Roomart before dispatch so that the appropriate delivery vehicle can be arranged.
Does Roomart delivery include carrying the products into my home?
Does Roomart delivery include carrying the products into my home?
No, large or pallet deliveries are kerbside deliveries, and the driver cannot carry goods into the property or beyond suitable kerbside or hardstanding areas. Please make sure you have enough assistance available to move the products safely after delivery.
Should I book an installer before my Roomart order arrives?
Should I book an installer before my Roomart order arrives?
Roomart recommends waiting until your order has been delivered and fully inspected before booking an installer. Roomart cannot accept responsibility for tradesperson or installation costs incurred before the goods have been received and checked, including costs resulting from delayed, missing or damaged items.
Returns, Orders & Damaged Items
What is the Roomart returns policy?
What is the Roomart returns policy?
You can cancel an undelivered Roomart order at any time before dispatch by contacting Roomart. After delivery, you have 14 days to cancel and return an item without giving a reason. Products must be returned with all accessories and, where possible, their original packaging. Assembled products cannot be returned. Return shipping is the customer's responsibility. Refunds, including the original delivery charge where the entire order is returned, are processed within 14 days of the returned goods being received back in good condition.
Can I return a Roomart cabinet after assembling it?
Can I return a Roomart cabinet after assembling it?
No, Roomart products that have already been assembled cannot be returned under the standard 14-day cancellation and returns policy. We recommend inspecting all components before beginning assembly.
Who pays for Roomart return delivery?
Who pays for Roomart return delivery?
The customer is responsible for the cost of returning a Roomart product under the standard cancellation and returns policy. Different arrangements may apply where an item is faulty, damaged or incorrect, so please contact Roomart customer service if there is a problem with your order.
What should I do if my Roomart delivery arrives damaged?
What should I do if my Roomart delivery arrives damaged?
Contact Roomart promptly with your order number and clear photographs showing the damage and packaging where possible. Roomart will review the issue and arrange replacement parts or an appropriate solution once the problem has been confirmed.
What if a part is missing from my Roomart order?
What if a part is missing from my Roomart order?
Contact Roomart customer service with your order number and details of the missing component. Photographs of the product and packaging can help us identify the issue. Once the missing part has been confirmed, replacement parts can be sent by courier.
Roomart Company Information & Customer Service
Where is Roomart based?
Where is Roomart based?
Roomart's UK head office is at 52a Lansdowne Place, Hove, East Sussex, BN3 1FG. The warehouse is located at Warehouse 11, Trafalgar House, Artex Avenue, Newhaven, East Sussex, BN9 9DD. Roomart products are sold in the UK by Baubox Ltd.
Who owns Roomart?
Who owns Roomart?
Roomart products are sold in the UK by Baubox Ltd.
How can I contact Roomart customer service?
How can I contact Roomart customer service?
You can contact Roomart by email at info@roomartstore.co.uk or by telephone on 0330 135 8818.

























